1. Information We Collect

We collect information in the following ways:

• Personal Data You Provide: When you contact us via email ([email protected]) or WhatsApp, we may collect your name, email address, phone number, and any other information you choose to share.
• Usage Data: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyse site traffic, and remember your preferences. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and content.
• To respond to your enquiries, support requests, and provide customer assistance.
• To improve our website, content, and user experience.
• To monitor and analyse usage trends and preferences.
• To communicate with you about updates, offers, and IPTV-related news (only where you have consented).
• To comply with legal obligations and enforce our Terms of Use.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as hosting, analytics, and email delivery. These providers have access to your data only to perform these tasks and are contractually obligated to protect it.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental request, or to protect our rights, property, or safety, and that of our users or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy commitments.

4. Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable laws and regulations. When your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights — US & UK

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data for direct marketing or legitimate interests.

To exercise any of these rights, please contact us using the details at the end of this policy. We will respond to your request within 30 days, as required under UK GDPR and US state privacy laws.

7. Third-Party Links

Our website may contain links to third-party websites, IPTV providers, or other services. We do not control these third-party sites and are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Cookies

We use cookies to improve your browsing experience, analyse traffic, and remember your preferences. Cookies are small text files placed on your device. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it promptly.

10. DMCA Compliance

BestPlaylistTV respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe that any content on our website infringes your copyright, please contact us with:

• A description of the copyrighted work you claim has been infringed.
• The URL or location of the allegedly infringing material on our site.
• Your contact information (name, address, phone number, and email).
• A statement of good faith belief that the use is not authorised.
• A statement, under penalty of perjury, that the information is accurate and you are the rights holder or authorised to act on their behalf.
• Your physical or electronic signature.

Please send DMCA notices to: [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we make changes, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: